1. REGIONAL DELIVERY PLANNING
Site deliveries operate via dedicated flatbed and box vehicles fitted with hydraulic tail-lifts rated to 1,000 kg. Delivery scheduling requires confirmed jobsite coordinates, mobile telephone contact for the site receiver, and confirmation of vehicular weight restrictions on access roads.
- Access Width: Delivery trucks require a minimum access roadway width of 3.2 meters and an overhead clearance of 3.8 meters clear of low tree limbs or scaffold projections.
- Drop Zone Surface: Unloading pallet trucks carrying 250 kg compactors or floor grinders requires asphalt, solid concrete, or steel road plates. Hydraulic tail lifts cannot deploy onto loose topsoil, gravel, or uncompacted sub-base.
2. DEPOT YARD COLLECTION PROTOCOL
Contractors collecting tools directly from our regional depot yard bypass distribution fees. To ensure rapid turnaround, follow the drive-through lane sequence:
- Check in at the Logistics Counter with your booking reference number and photo ID.
- Drive to designated Bay (A1 to C4) marked on your staging slip.
- Yard crew assists in mechanical forklift loading of palletized units into compliant commercial vans or flatbed trailers.
- Check and sign the physical manifest before gate departure.
TRANSPORT VEHICLE LOAD SECURITY:
Private passenger cars without separate cargo bulkheads are prohibited from collecting petrol-powered machinery, gas bottles, or equipment over 40 kg. All equipment must be restrained with minimum 500 daN ratchet tie-down straps.
3. SIGNED HANDOVER CHECKS & EQUIPMENT PROTECTION
Handover protects both contractor and depot. The receiver must verify the following items against the digital delivery tablet:
- Visual Condition: Confirmation that casing, power lead insulation, and protective shrouds are crack-free.
- Accessory Box: Verification of specified chuck keys, auxiliary handles, water hoses, and spare carbon brushes.
- Hour & Fuel Level: Documented for engine-driven machinery (generators, plate compactors). Returned units must match outbound fuel status to avoid refueling fees.
4. RETURN COORDINATION & OFF-HIRE PROCEDURES
Rental billing ceases only when an official off-hire number is generated. Simply leaving equipment in a site corner does not terminate the hire agreement.
When ready for collection, request off-hire via the customer portal or email before 15:00 for next-business-day collection. The contractor remains responsible for safe storage and security until the collection driver completes the physical pickup.
| Fulfillment Method | Turnaround Time | Vehicle Requirement | Contractor Obligation |
|---|---|---|---|
| Depot Collection | Immediate upon staging notice | Commercial van / utility trailer | Provide approved ratchet straps & load bed |
| Tail-Lift Site Drop | Scheduled morning or afternoon slot | Depot 7.5t – 18t carrier fleet | Ensure solid drop pad & signed representative |
| Scheduled Site Return | Following verified off-hire call | Depot return carrier | Equipment washed clean & staged at loading gate |
GOOD FOR
- Streamlined tool transfers directly to active work faces
- Avoiding contractor transit delays with large machinery
- Documented condition sheets on delivery and pickup
- Scheduled off-hire alignment with site deadlines
WHAT TO CHECK FIRST
- Gate height clearance and scaffolding overhangs
- Site phone contact reachable at delivery time
- Solid unloading ground for pallet jack movement
- All included bits, chucks, and cables staged together