PRIVACY POLICY

1. IDENTITY OF DATA CONTROLLER

This website, curiosityjivaro.com, is operated by Curiosity Jivaro Tool Logistics Ltd ("the Company", "we", "us", or "our"), registered at 14 Industrial Parkway, Sector 9, Regional Distribution Depot, RD4 2TX, Company Registration Number CJ-9948201-B. Inquiries regarding data protection may be directed to our designated Privacy Desk at [email protected].

2. INFORMATION COLLECTED

We collect personal and corporate information when you interact with our portal, submit an equipment reservation inquiry, or request technical delivery schedules:

• Contact & Identification Data: Full name, professional email address, company or trading name, telephone number, and physical jobsite delivery location.
• Tool Inquiry Information: Requested equipment categories, power configuration details (110V / 230V / 3-phase), estimated rental durations, and site access constraints.
• Technical & Session Data: IP addresses, browser user agent strings, HTTP referrer logs, and timestamp records generated automatically during your visit.
• Cookie & Storage Records: Client-side consent preferences stored in localStorage to remember your cookie choices across sessions.

3. PURPOSE & LEGAL BASIS FOR PROCESSING

We process collected information under the following legal bases pursuant to applicable data protection regulations:

• Contractual Necessity: Evaluating equipment requests, generating preliminary rental quotes, checking fleet availability at regional depots, and planning tail-lift delivery routes.
• Legitimate Interests: Operating and securing our web infrastructure, preventing fraudulent inquiries, debugging technical portal errors, and ensuring fleet protection.
• Legal Compliance: Retaining financial transaction records, tax invoices, and equipment safety inspection logs where mandatory under commercial and occupational health laws.
• Consent: Storing optional non-essential analytics cookies when explicitly granted via our cookie management interface.

4. THIRD-PARTY DATA PROCESSORS & STORAGE

We do not sell, rent, or trade your personal details to advertising brokers. Information may be transferred to vetted service providers acting strictly on our documented instructions:

• Web Hosting & Infrastructure: Cloud hosting facilities located within the European Economic Area (EEA) providing secure network routing and DDOS mitigation.
• Logistics Dispatch Systems: Telematics and haulage scheduling partners who require delivery addresses and site contacts to execute physical tail-lift drop-offs.
• Professional Legal & Accounting Advisers: Audit professionals maintaining commercial accounting compliance.

5. DATA RETENTION TIMELINES

Rental inquiry submissions through web forms that do not result in a confirmed commercial hire agreement are deleted or irreversibly anonymized after 180 days. Where a hire contract is executed, transaction documentation, signed delivery notes, and electrical safety checkout records are retained for seven (7) years in compliance with statutory commercial record-keeping regulations.

6. DATA SECURITY SAFEGUARDS

We implement technical and organizational security measures to protect stored information against unauthorized access, loss, destruction, or alteration. All web communications are transmitted via TLS (Transport Layer Security) encryption. Access to inquiry databases is restricted to authorized depot logistics personnel under strict confidentiality obligations.

7. YOUR STATUTORY RIGHTS (GDPR & APPLICABLE LAWS)

Depending on your jurisdiction, you possess specific legal rights regarding your personal information:

• Right of Access: You may request confirmation of whether we process your data and receive a readable copy of that information.
• Right to Rectification: You may request immediate correction of inaccurate or incomplete contact or company details.
• Right to Erasure (Right to Be Forgotten): You may request deletion of your personal data where retention is no longer necessary for the original contractual or statutory purpose.
• Right to Restriction of Processing: You may request that we temporarily suspend active processing of your data while a dispute or verification is pending.
• Right to Data Portability: You may request your machine-readable information be transferred to another equipment logistics provider.
• Right to Object: You may object at any time to processing based on our legitimate interests.

8. INTERNATIONAL DATA TRANSFERS

All primary database hosting and operational processing occur within the European Economic Area or jurisdictions recognized as offering adequate data protection standards. If data is transferred outside these territories, we ensure Standard Contractual Clauses (SCCs) are established.

9. HOW TO SUBMIT A DATA REQUEST

To exercise your privacy rights, send a formal request by email to [email protected] with the subject line "Formal Data Subject Request". We respond to verified requests within thirty (30) calendar days without charging an administrative fee, except in cases of unfounded or manifestly repetitive submissions.

10. POLICY UPDATES

We reserve the right to revise this Privacy Policy to reflect operational changes in our depot fleet systems or statutory updates. Material changes will be posted visibly on this page with an updated effective date.